Terms of Service

Welcome to Cledora! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
  • All products and services offered on our website are subject to availability.

2. Orders and Payments

  • Accuracy of Information: You agree to provide accurate and complete information when placing an order.
  • Payment: Payments are processed securely through our payment gateways. We accept major credit cards and other listed payment methods.
  • Order Confirmation: An order confirmation email will be sent upon successful payment.

3. Shipping and Delivery

  • Delivery Times: Orders are typically delivered within 2-5 business days across the UAE.
  • Shipping Fees: Standard shipping is free unless stated otherwise.
  • Delays: We are not responsible for delays caused by third-party couriers or unforeseen events.

4. Returns and Refunds

  • Eligibility: Returns are accepted within 14 days of delivery for unused, unopened products in their original packaging.
  • Refunds: Refunds will be processed to the original payment method upon approval of the return.
  • Process: Please contact our support team at cledorashop@gmail.com for return instructions.

5. Intellectual Property

  • All content on this website, including images, designs, text, and graphics, is the intellectual property of Cledora.
  • Unauthorized use, reproduction, or distribution of any website content is prohibited.

6. Prohibited Activities

You agree not to:

  • Use our website for fraudulent purposes.
  • Interfere with the website's security features.
  • Post or transmit any harmful or illegal content.

7. Limitation of Liability

  • Cledora is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the products purchased.

8. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Updates will be posted on this page, and continued use of the website implies acceptance of the changes.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates, and any disputes will be resolved under UAE jurisdiction.

10. Contact Us

For any questions or concerns about these Terms of Service, please contact us:

  • Email: cledorashop@gmail.com

Thank you for choosing Cledora! We are committed to providing you with the best shopping